SuccessorÂ
A successor process refers to a complete and distinct business process that can only be initiated or effectively executed after a preceding business process (its "predecessor process") has successfully completed and delivered its necessary outputs.
It's the "next step" in a larger chain of interconnected processes that contribute to an overarching business objective or customer value delivery.
Here's a breakdown of "successor process" in relation to other business processes:
Dependency on Predecessor Completion:
The defining characteristic of a successor process is its dependency. It requires the output or a specific state from a preceding process to begin its own operations.
Receives Inputs from Predecessor:
A successor process typically takes the output data objects, completed tasks, or status changes from its predecessor process as its starting inputs.
Part of a Larger Value Chain:
Successor processes are vital components of end-to-end value streams that often span multiple departments or functions within an organization. They illustrate how different parts of the business work sequentially to deliver a complete product or service to a customer.
Impact on Efficiency and Bottlenecks:
The efficiency of a successor process is often directly influenced by the speed and quality of its predecessor. If the predecessor process is slow or produces errors, the successor process will inherit those issues.
Identifying clear successor processes is crucial for understanding potential bottlenecks and optimizing the overall flow of value.
Facilitating Integration and Handoffs:
Mapping successor processes helps in designing seamless handoffs between different teams, systems, and departments involved in the larger business operation. This ensures that information and tasks flow smoothly.
Therefore, a successor process is the next logical and dependent stage in a sequence of business operations. It builds upon the work done by a preceding process, utilizing its outputs to further progress towards a larger organizational goal or customer value delivery. Understanding these relationships is fundamental for designing, analyzing, and optimizing complex business operations.